Start your claim | Dāna Claims

Phase 1: Eligibility check Phase 2: Submit claim

What happened with your flight?

Select the option that best describes your situation.

Delays

Cancellations

Boarding issues

Connections

Class / cabin

Routing

Other

Other issue

Something else happened

Flight details

Tell us about your journey. Add connecting flights if applicable.

Travel date

Your route

Which flight was disrupted?

Select the specific flight that was delayed, cancelled, or caused the problem. This determines which airline we send the claim to.

Upload documents

Boarding passes, booking confirmations, or any relevant documents.

Optional

Drop files here or click to browse

PDF, JPG, PNG, GIF (max 10MB each)

You can also upload documents later from your dashboard after submitting.

Checking your eligibility

This only takes a moment...

You are likely eligible!

Based on what you told us, you may be entitled to compensation.

Estimated compensation:

Possibly eligible

We need to review your case in more detail. Submit your claim and we will evaluate it.

Unlikely eligible

Based on the information provided, a successful claim is unlikely. You can still submit for a full review.

We need more information

Submit your case and our team will review it personally.

Booking and travelers

We need your booking details and information about each traveler on this booking.

Person who made the booking

First name *

Last name *

Phone number *

Booking reference *

Street and house number *

Postal code *

City *

Country

IBAN (for payout)

BIC/SWIFT (optional)

Travelers on this booking

Include everyone who was on this booking, including the person who booked.

Sign in to submit your claim

You need an account to track your case and receive updates about your claim.

Sign in or create account

Review, sign and submit

Verify your details, sign the deed of assignment, and submit your claim.

Disruption

Travel date

Route

Disrupted flight

Booking reference

Booker

Address

Travelers

Eligibility:

Deed of Assignment (Akte van Cessie)

DEED OF ASSIGNMENT OF CLAIM

I, the undersigned, (hereinafter "the Assignor"), hereby irrevocably assign and transfer to Dāna Claims BV (hereinafter "the Assignee") all rights, claims and entitlements arising from EU Regulation (EC) No. 261/2004 in connection with:

Booking reference:
Travel date:
Route:
Disruption:

This assignment includes, but is not limited to, the right to claim financial compensation, reimbursement, and any other damages from the operating airline(s).

The Assignee (Dāna Claims) is authorized to:

Pursue the claim in the Assignor's name or its own name
Negotiate, settle, or litigate the claim
Receive payment from the airline on behalf of the Assignor
Deduct the agreed commission (25% excl. VAT) from any recovered amount

The Assignor confirms that:

The claim has not been previously assigned to any third party
No legal proceedings regarding this claim are currently pending
All information provided is true and accurate to the best of their knowledge

This deed is governed by Belgian law. Date:

Your signature

Draw your signature in the box below using your mouse or finger.

Your signature is encrypted and stored securely. It is legally valid under Belgian and EU electronic signature regulations (eIDAS).

I have read and agree to the Deed of Assignment above. I confirm that I am authorized to sign on behalf of all travelers listed in this booking and that all information provided is true and accurate.

Please draw your signature above. Please accept the deed of assignment.